In the wake of the Francis report, the BMJ gathered experts to discuss compassion in the health service. This is the discussion in full.
Taking part are:
Domhnall MacAuley, BMJ primary care editor
Anthony Silverstone, consultant at UCH
Peter Carter, chief executive for the Royal College of Nursing
Jocelyn Cornwall, director, The Point of Care programme, The King’s Fund
Joanne Watson, consultant at Musgrove Park Hospital
Sean O’Brien, head of the patient experience group at Musgrove Park Hospital